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How do I cancel my subscription?

iPhone: Settings → your name → Subscriptions → SisterStars → Cancel Subscription.
Android: Google Play → profile picture → Payments & subscriptions → Subscriptions → SisterStars → Cancel.
Deleting the app does not cancel a subscription.

I have a new phone. How do I get my journal back?

Open SisterStars, tap I already have an account and sign in with the same Apple or Google account you used before. Your journal comes back if backup was on. Your subscription is restored automatically; if not, tap Restore purchases on the subscription screen.

My subscription isn't recognised.

Make sure you are signed in to the same App Store or Google Play account you bought it with, then tap Restore purchases. If it still doesn't work, write to us and include the date of purchase.

How do I delete my account?

In the app: Settings → Account → Delete account. This removes your data from our server. Remember to cancel your subscription separately.

How does AI writing handle my words?

AI writing is optional and only runs after you agree. See our Privacy Policy for what is sent and kept. You can turn it off any time in Settings → Privacy.

Something else?

Write to [email protected]. Please don't include anything from your journal unless it is needed to solve the problem.